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Laboratory work: a pipette, sample bottles and an Erlenmeyer flask containing an amber liquid

Instruments, reagents and service for laboratories

We represent Fujifilm, Randox, ELPRO and eleven other diagnostics manufacturers in Finland. We deliver from our own warehouse, install instruments, train users and provide service.

  • ISO 9001:2015Certified quality management system
  • Our own warehouseFast deliveries within Finland
  • Service and supportWeekdays 8.30–16.00, +358 10 841 1600

Product range

Analysers, reagents, controls and temperature monitoring from 14 manufacturers for laboratories, medical practices, veterinary clinics and the cold chain. We also install and service the instruments ourselves.

SenseAnywhere AiroSensor temperature sensor surrounded by ice

ELPRO, LogTag, SenseAnywhere, DeltaTrak

Temperature monitoring

Data loggers, wireless sensors and alarm thermometers, from vaccine refrigerators to dry ice shipments and cryogenic containers. We calibrate the sensors and map temperatures in cold rooms, storage areas and medicine refrigerators.

Fujifilm DRI-CHEM NX600 on a desk in a medical practice

Fujifilm, Randox

Clinical chemistry

Fujifilm DRI-CHEM dry chemistry analysers for medical practices and clinics, and fully automated Randox RX analysers for laboratories. Each DRI-CHEM slide contains all the reagents for the measurement in dry form.

Randox Acusera control vials at levels 1, 2 and 3

Randox, AUDIT MicroControls, Instruchemie

Quality control

Independent controls, calibrators and linearity materials for internal quality control in clinical chemistry. Acusera controls are not optimised for any particular analyser or reagent.

Other product groups

Temperature mapping

Calibrated wireless loggers locate the warmest and coldest spots in a cold room, storage area or medicine refrigerator. The measurement period is usually one week, and the report is generated directly by the system.

Cooling unit Door Warmest point+7.4 °C Coldest point+2.6 °C

Manufacturers we represent

  • Fujifilm
  • Randox
  • AUDIT MicroControls
  • Coag-Sense
  • Edan
  • Instruchemie
  • Trinity Biotech
  • LogTag
  • ELPRO
  • SenseAnywhere
  • DeltaTrak
  • Envomed
  • Sanypick
  • Enwa

We install, train and service.

We service all the equipment we supply. The same specialist helps with commissioning and training, and with servicing years later.

Service and support on weekdays 8.30–16.00+358 10 841 1600huolto@diagnostica.fiRequest service

Our commitments

  • A Finnish company with its own warehouse.

    We deliver products quickly from our own warehouse.

  • We invest in quality.

    Our operations are certified to ISO 9001:2015. We check product information, compatibility and delivery time before we promise anything.

  • Expert service.

    We advise on product selection, handle installation and training, and look after servicing and calibration for years afterwards.

Quality and certificates

Our quality management system is certified to ISO 9001:2015, and Asiakastieto has awarded us its Strongest in Finland Platinum rating (Suomen Vahvimmat Platina) for 2016–2026. We are a member of Sailab – MedTech Finland ry and the Helsinki Region Chamber of Commerce.

ISO 9001:2015 certificate (PDF): English, Finnish, Swedish

ISO 9001:2015 certificate, Diagnostica Medical Oy, issued by Kiwa Sertifiointi Oy, valid until 21 November 2027
ISO 9001:2015, Kiwa
Strongest in Finland Platinum 2016–2026, Diagnostica Medical Oy
Strongest in Finland Platinum, Asiakastieto

Frequently asked questions

If you cannot find an answer, call +358 10 841 1600 or email asiakaspalvelu@diagnostica.fi.

Quotes and ordering

How does a quote request work?

Add products and quantities to a quote request from the product pages, or describe what you need in your own words on the form. We send the quote by email. For urgent matters, you can call +358 10 841 1600.

Why are there no prices on the website?

Prices depend on quantities and models, and on whether installation and training are included in the delivery, so we provide them in our quote.

Do you take part in public procurement?

Yes. We respond to tenders from wellbeing services counties and other public bodies. Our quality management system is certified to ISO 9001:2015. In the quote request, you can indicate that the quote is needed for public procurement.

Delivery and installation

Where are products delivered from?

From our own warehouse, so we deliver quickly. Instrument deliveries can include installation and user training.

What are your delivery times?

We deliver stock items quickly. For items we order in, the delivery time depends on the manufacturer, and we state it in our quote.

Do you install instruments and train users?

Yes. We install and commission the instrument and train the users, including new users later on. We also move instruments already in use to new premises. Read more: Service and training.

Service and calibration

How do I order service or spare parts?

Submit a service request and give the instrument model and serial number. For faults and malfunctions, you can call our service team on weekdays from 8.30 to 16.00 on +358 10 841 1600.

Do you calibrate instruments and temperature sensors?

Yes. We take care of instrument calibration and the recalibration of temperature sensors for you. You can order calibration with a service request.

Do you carry out temperature mapping?

Yes. We map temperature and humidity in cold rooms, storage areas and medicine refrigerators with calibrated wireless loggers, and the report is generated directly by the system. Read more: Temperature mapping.

Documents

Where can I find safety data sheets and instructions for use?

All documents are on the Documents page by manufacturer, and each product's own documents are also on its product page. We supply missing documents, such as Finnish-language safety data sheets, on request: asiakaspalvelu@diagnostica.fi.

Contact us

Opening hours
Weekdays 8.30–16.00 (Finnish time)
Address
Linnanherrankuja 16
00950 Helsinki
Finland

Quote and service requests have their own forms: quote request and service request.

We process your details as described in our privacy notice.